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JOIN THE TEAM

As a member of our established team, you will be primarily responsible for the design,implementation, and maintenance of ServiceNow Operational Technology (OT) Management andServiceNow Cloud Discovery.



RESPONSIBILITIES

In this role, you will design and implement solutions for these ServiceNow products, ensuringseamless integration within the complex client ServiceNow ecosystem. You will continuously seekthe optimal balance between functional requirements and best practices, delivering robust andscalable solutions.

Your work will be split between project-based initiatives and ongoing operational support, providingvariety and opportunities for growth.

Beyond your technical expertise, you are an effective communicator and demonstrate leadership,entrepreneurship, and strong stakeholder management skills. You collaborate well with bothtechnical and non-technical teams, ensuring alignment and delivering successful outcomes.



QUALIFICATIONS



Degree in Computer Science, Informatics, Business Informatics or in a comparable field

Deep knowledge in ServiceNow ITOM, ITSM and OT Management

Required certifications: ITSM Professional

ServiceNow Certified Application Developer

ServiceNow discovery

3 to 5 years of working experience in ServiceNow development and implementation

Good knowledge of IT processes and related activities

Fluent in English (written and spoken)



NICE TO HAVE

You are familiar with agile methodologies



BENEFITS

A secure work environment because your health, safety and wellbeing is always our top priority.

Flexible work schedule and Home-office options, so that you can balance your working life andprivate life.

Learning and development opportunities

23 holiday days per year

Another 5 days (readjustment days) and 2 more (cultural days)

A collaborative, trustful and innovative work environment

Being part of an international team and work in global projects

Relocation assistance to Madrid provided.

IT Supporter - Odense - Hybrid



I am currently working with a client in Odense who is looking to hire an IT Supporter with experience in Azure, MS365, and Dynamics NAV. This is an opportunity to play a crucial role in the future of an IT department as they look to grow and mature to plan for the exciting future ahead. This company has become Europe's leading manufacturer of windows and doors. With over 700 employees across Europe and selling their product in 8 countries, this is an opportunity for your work to have a direct impact across the continent. If you want to produce high-quality, complex work at a leading company with a focus on sustainability, then this is the opportunity for you.



Role and Responsibilities:

* You will assist users in understanding and using the company's systems and help them wherever needed
* You will diagnose and resolve software and hardware errors, as well as technical challenges within the company's system portfolio
* You will maintain systems and computer networks to ensure a smooth operation
* You will install, configure, and troubleshoot computer systems, both software and hardware.



Requirements:

* Technical understanding of computers, software, networks, and IT security
* Strong communication skills and the ability to assist users with technical challenges
* Proven experience analyzing and resolving problems with effect and efficiency
* Experience with Azure, Navision, and Microsoft 365
* Strong customer service skills and experience guiding users
* The ability to work independently and as part of a team, depending on the need



Benefits:

* Strong compensation background
* Flexible hybrid working setup
* An open and flat-structured working environment
* The chance to work at a company where expertise is valued and creatively is paramount

If you like the sound of this, reach me at r.jones@tenthrevolution.com for more details!